LinkedIn Recruiting Network Operations Center Engineer (Freshers), Location: Bangalore
- Proactively monitor availability and performance of the LinkedIn Application stack and infrastructure using key tools
- Effectively respond to Monitoring alerts, incident tickets, email requests handles by NOC operations
- Perform application and web site troubleshooting to quickly resolve the issues per documented procedures
- Ensure user tickets and monitoring alerts are handled per pre defined SLA's for response time, updates and closure
- Escalate issues as needed to back line production operations teams or Engineering per documented procedures
- Handling communication and notification on major site issues to the company and executive management team
- Document resolution run books and standard operating procedures
- Ensure smooth hand offs between shifts
- Bachelor's Degree in Computers or other equivalent field
- Experience working with Unix environment
- Good understanding of Unix systems fundamentals and system management tasks
- Strong understanding of network concepts, TCP/IP stack and common Internet protocols
- Attention to detail and accuracy and ability to spot long term trends in production web environment
- Prior experience in a 24 x 7 Network Operations Center in a large scale Internet web site
- Outstanding interpersonal, analytical, and communication skills
- Must be reliable and dependable, self motivated and willingness to learn and contribute to building successful Bangalore NOC team
- Effective team player to be able to work closely with peers and other operations or engineering teams
- Should be able to function in a 24/7 operation and work flexible schedule on weekdays and weekends as required
- Experience working in a 24 x 7, large-scale Internet web environment
- Prior experience working with Java/J2EE applications
- Strong organizational skills with ability to multitask in order to handle multiple tasks in a real-time environment
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