IBM Recruiting Technical Support Associate (Freshers), Location: Hyderabad/Bangalore

Website of the company: http://www.ibm.com/in/en/

 

Job Details

# Ability to identify basic hardware parts and aware of basic hardware concepts

# User level familiarity with at least one e-mail client - Outlook, Notes etc.

# Skilled in commercially standard software applications and major desktop operating systems.

# Awareness of basic networking concepts and technologies.

# Questioning skills /probing skills, as relevant to the issue and level of the caller

Eligibility Criteria

# Bachelor's Degree/ Diploma

# Flunecy In Communications Skills (both spoken and written)/ soft skills

Additional information

# Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. Shifts will 24x7 in nature and can vary depending on geographies supported

15 years of education required

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