HP Recruiting L&D Support Specialist (0-2 Year Exp), Location: Bangalore
Website of the company: http://www.hp.com/
Job Details
· Contributes to new process, program and system implementations and/or design within a single function, business, or geography.
· Delivers basic employee support services in assigned areas.
· Uses assigned delivery mechanisms to ensure consistency and effectiveness.
· Contributes to process improvement and achieves assigned tasks.
· Assists with processes to resolve employee/Human Resources (HR) support issues/cases.
· May assist in escalation support to HR functions and partners.
· Assists with the implementation of process improvement to optimize the customer experience globally.
· Contributes to corporate-, business-, or function specific training support solutions that impact multiple business units globally.
Qualifications
Education and Experience Required:
· First level university degree preferred or equivalent experience.
· Typically 0-2 years training or related experience.
Knowledge and Skills Required:
· Basic collaboration, communication, administrative, problem solving/ troubleshooting, and customer service skills.
· Basic ability to understand training function processes and programs.
· Basic ability to learn escalation management strategies.
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